Privacy Policy

Privacy Cookies and Newsletter Policy

 

We are committed to protecting the privacy of our users pursuant to art. 13 of Legislative Decree 196/2003, “Code regarding the protection of personal data” (Privacy Code) and art. 13 par. 1 of EU Regulation 2016/679 concerning the protection of individuals with regard to the processing of personal data (GDPR).
According to the aforementioned legislation, this processing is based on the principles of correctness, lawfulness and transparency and the protection of your privacy and your rights.

1. EXTENDED POLICY ON THE USE OF COOKIES

What are Cookies?

Cookies are small text files used to improve the navigation of websites. Thanks to cookies, browsing preferences such as spoken language, display options, etc. can be stored by the browser in use.
Cookies are saved in the device used, to facilitate the use of the content and are only readable by the website which generated them.
No personal user data are acquired by the website through the simple navigation of the web pages. Cookies are not used to transmit information of a personal nature.

The website [privacy view=”site_name”] uses the following cookies:

Technical cookies
These cookies are fundamental to allow you to navigate the website and to use its functionalities. The website uses technical cookies which are strictly necessary for the operation and navigability of the website and cookies relating to the saving of preferences in order to optimise its use (example: language preferences). Without cookies it is possible that some features will not be accessible or will not work properly.

Performance cookies (third-party)
This website uses the Google Analytics service provided by Google Inc. to collect statistical information on the use of the website with the clear intention of improving its performance and usability.
All the information collected by these cookies is aggregated anonymously and is only used to improve the functionality of the website.

Below you will find Google Inc.’s privacy policy. https://policies.google.com/privacy

Profiling cookies (third-party)
Some cookies can also be used to show special offers consistent with the preferences shown during navigation in order to improve the user’s experience and purchasing conditions.
The cookies we use for profiling do not collect information which personally identifies the user who is browsing the pages of the website.
The website uses profiling cookies connected with the “remarketing” function of Google Adwords, allowing personalised ads to be published on the Google content network based on the pages visited by users of the website. Third-party vendors, including Google, use cookies to publish ads based on previous visits made by users to your website.
The information obtained allows only the browser to be identified and it is not possible in any way to identify the user.
How it works: some pages of the website include a remarketing code which allows you to read and configure browser cookies in order to determine the type of ad the user will see based on the data relating to his visit to the website.
The remarketing lists created are stored on Google’s servers where all the cookie IDs associated with interests are stored.
More information on remarketing tools can be found at this link: https://support.google.com/adwordspolicy/answer/143465?hl=en&ref_topic=3123080&rd=1

Social Network Cookies (third-party)
The website integrates the main Social Networks through scripts made available by them. These scripts may use cookies in order to facilitate the sharing of content on social networks or interaction with other subscribers.
These types of cookies are managed by the different companies which report to the individual Social Networks, each of which is responsible for its own cookies.

Through the links below you can learn more about the privacy policies published:

Expression of consent
To give your consent to the processing of data and the use of all cookies, simply exit this policy by closing the relative page, continue browsing the website or click on any of its elements. To deny consent or otherwise configure the management of Cookies, follow the instructions contained in the following paragraph.

Configuring the management of Cookies in the browser
The main browsers allow you to change the settings for managing cookies. You can choose to: allow websites to save cookies, completely refuse the saving of cookies or decide each time which cookies to accept.

These settings vary depending on the browser used to navigate; below are the links to the policy pages of the most popular ones:

For further information on the use of cookies by third-party services and further instructions on managing cookies in the browser, consult the following address: http://youronlinechoices.eu.

If you decide to set your browser to refuse cookies from this website, we remind you that some features may not be available and access to some sections may be limited.

2. INFORMATION ON THE COMMERCIAL MAILING SERVICE

The owner of the website [privacy view=”site_url”] may process some of your personal data (such as your email address, etc.) to inform you about website news and current promotions. Each user can of course cancel their subscription to these newsletter services at any time by simply clicking on the appropriate link in each communication sent.

3. TYPES OF DATA PROCESSED

The data you supply via the website’s methods, namely: the contact form, the newsletter, the booking engine, the official email provided in the website, shall be processed in order to carry out the booking and information request or availability services on the website:
[privacy view=”site_url”]
Apart from what is specified for navigation data, the user is free to provide personal data requested from time to time but failure to provide them may make it impossible to provide the requested services.

4. METHODS OF DATA PROCESSING

Contents and services are provided only to people who authorise the processing of their personal data; the processing of data takes place with the aid of automated and manual tools, including those of third parties, and with suitable methods to guarantee maximum security and confidentiality. The rights to use the collected data are not transferred to third parties nor are they disseminated or transferred abroad.

The processing can be carried out electronically or in paper form.
Specific security measures are observed to prevent illicit or incorrect use and unauthorised access to data. However, we inform you that internet communications via email could pass through different countries, before being delivered to the recipients. [privacy view=”site_name] cannot be held responsible for any unauthorised access or loss of personal information which is outside of its control.

5. USE OF DATA

The data shall be communicated exclusively to the subjects necessary for the fulfillment of the booking contract or the requests made by you. No other dissemination of data shall be carried out outside this area.

6. THE DATA CONTROLLER IS RESPONSIBLE FOR THE PROCESSING

[privacy view=”company_name”], [privacy view=”company_address”], e-mail [privacy view=”referral_email”].

7. RIGHTS OF THE DATA SUBJECT

At any time you can exercise your rights towards the data controller, pursuant to Article 7 of Legislative Decree 196/2003 and art. 15 GDPR, which for your convenience we have reproduced in full at the bottom of the page.

a)Minors (art. 8 GDPR)
The website and the services of the Data Controller are not intended for minors under the age of 16 and the Data Controller does not intentionally collect personal information relating to minors. The processing of the minor’s personal data is lawful if the minor is at least 16 years old. If the minor is under the age of 16, such processing is lawful only if and to the extent that such consent is given or authorised by the holder of parental responsibility.
In the event that information on minors has unintentionally been recorded, the Data Controller shall delete it in a timely manner.

8. PROTECTION OF DATA ON OTHER WEBSITES CONNECTED TO THE WEBSITE

MyGuestCare
The website uses an essential booking system to check availability and allow an autonomous estimate of the services of interest. The booking system is used by accessing the domain booking.myguestcare.com. This domain is connected to the Google Analytics website [privacy view=”site_url”] and uses the same cookies already approved by the user to navigate the website [privacy view=”site_url”].

LEGISLATIVE DECREE NO. 196/2003
Art. 7 – Right of access to personal data and other rights
1. The data subject has the right to obtain confirmation of the existence or non-existence of personal data concerning him, even if they are not yet recorded, and their communication in an intelligible form.
2. The data subject has the right to obtain information on:
a) the origin of the personal data;
b) the purposes and methods of processing;
c) the software applied in the case of processing carried out with the aid of electronic tools;
d) the identity of the data controller, manager and the representative appointed under article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.
3. The data subject has the right to obtain:
a) the updating, rectification or, when interested, integration of data;
b) the deletion, transformation into anonymous form or blocking of data which have been processed in violation of the law, including data which need not be kept for the purposes for which the data were collected or subsequently processed;
c) the declaration that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves to be impossible or involves the use of means which are manifestly disproportionate to the protected right.
4. The data subject has the right to object, in whole or in part:
a) for legitimate reasons, to the processing of personal data concerning him, even if they are relevant to the purpose for which they were collected;
b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

EU Regulation 2016/679 (GDPR)
Art 15 – right of access by the data subject
1.The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
e) the existence of the right to request from the controller the rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
f) the right to lodge a complaint with a supervisory authority;
g) where the personal data are not collected from the data subject, any available information as to their source;
h) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the software involved, as well as the significance and the envisaged consequences of such processing for the data subject.
The data subject also has the rights referred to in Articles 16 to 21 of the GDPR (right to rectification, right to be forgotten/to erasure, right to restriction of processing, right to data portability, right to oppose), as well as the right to complain to the Guarantor Authority.

METHODS OF EXERCISING RIGHTS
The request can be sent by registered letter, fax or email to [privacy view=”company_address”] – tel. [privacy view=”company_tel”], fax [privacy view=”company_fax”], email: [privacy view=”referral_email”].

[privacy view=”site_name”] reserves the right to modify or amend this privacy policy at any time, especially by virtue of the entry into force of new sector regulations. In this case, the changes shall come into force after 15 days from the date of their publication on the website.